Data Protection & Privacy Policy – June 2025 

1. Introduction  

At Essential Canine Life Skills Ltd we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, store, and protect your personal information when you engage with our services, including dog training classes, accredited courses, and purchases through our shop. 

1. What Information We Collect  

We may collect the following information when you interact with us: 

• Personal Details: Name, email, phone number, and postal address and any personal info collected via Microsoft forms. 

• Payment Details: Transaction history and payment methods (processed securely via third-party payment processors). 

• Course & Training Information: Details related to the training courses and certifications you enrol in. 

• Website Interactions: Cookies and analytics to improve our website’s functionality and user experience. 

1. How We Use Your Information  

We use your data to: 

• Process and manage bookings for accredited courses and such like. 

• Fulfil orders from our shop. 

• Communicate with you about upcoming courses, events, and promotions (with your consent). 

• Improve our website and training services. 

• Comply with legal and regulatory requirements. 

4. Data Protection & Security We take all necessary precautions to safeguard your personal information:

• Secure servers and encrypted transactions protect your data. 

• Access is restricted to authorized personnel only. 

• We do not share your information with third parties unless required for legal compliance or service fulfilment. 

5. Your Rights You have the right to:

• Access the personal data we hold about you. 

• Request correction or deletion of your information. 

• Opt out of marketing communications at any time. 

• Request information about how your data is processed. 

6. Cookies & Website Tracking Our website may use cookies to enhance user experience. You can manage cookie preferences via your browser settings.
7. Contact Us If you have any questions about this policy or your data rights, please contact us at: 

Essential Canine Life Skills Ltd  

admin@essentialcaninelifeskills.co.uk 

07742 432441 

V 5 REVISION DATE – JUNE 2025